Terms and Conditions
Effective Date: November 8, 2024

At Gift Topix, we are committed to delivering high-quality products and ensuring our customers’ satisfaction. Our warranty policy offers coverage for eligible products and provides straightforward steps for making a warranty claim.

1. Warranty Coverage

  • Duration: All products purchased from Gift Topix come with a warranty valid for [specific duration, e.g., 6 months] from the date of purchase.
  • Coverage Scope: This warranty covers defects in materials and workmanship that may arise under normal usage during the warranty period.
  • Exclusions: The warranty does not apply to:
    • Damage caused by misuse, abuse, accidents, or modifications.
    • Regular wear and tear, including but not limited to scratches, dents, and fading.
    • Products used outside their intended purpose.
    • Items purchased on sale or with promotional discounts.

2. Making a Warranty Claim

If you believe your product has a defect covered by our warranty, please follow these steps:

  • Step 1: Contact us at support@gifttopix.com or call (989) 453-2046. Include your order number, a detailed description of the issue, and any supporting photos or videos.
  • Step 2: Our team will review your claim. If the issue falls within warranty coverage, we will provide one of the following options:
    • Repair: If possible, we will arrange for the repair of the defective product.
    • Replacement: We will replace the item with the same or a comparable model if the original item is no longer available.
    • Refund: If repair or replacement is not possible, we will issue a refund for the purchase price.
  • Step 3: If a return is required, we will guide you through the return process. Return shipping costs for warranty-covered claims are covered by Gift Topix.

3. Repair or Replacement Details

  • Repair: For repairable items, we will arrange repairs at no additional cost.
  • Replacement: If repair is not an option, we will replace your product with the same model. If the model is discontinued, a comparable alternative will be offered.

4. Warranty Limitations

  • Third-Party Products: Products manufactured by third parties may be covered by their own warranties. Please refer to the original manufacturer’s warranty for details.
  • Disclaimer: This warranty is the sole remedy for defects in our products. Gift Topix disclaims any other warranties, express or implied, including any implied warranties of merchantability or fitness for a particular purpose.

5. How to Contact Us

For any questions about our warranty policy or to initiate a warranty claim, please reach out:

We are here to assist you and ensure that your experience with Gift Topix meets the highest standards of quality and satisfaction.